Before we get into the ring, let’s briefly discuss their similarities. For starters, all three CRMs offer sales, marketing, and customer service functionality, with a focus on contact management and process automation. They are also three of the CRMs on the market with the best integration suites, including the most popular apps, such as Google Apps, Microsoft Office, LinkedIn, Facebook, Twitter, and many others.
Another thing in common is that they all offer a specific database by industry wide range of customization options that allow you to tailor the software to your specific needs. You can customize fields, forms, reports, and dashboards to fit your needs.
Head to Head: Zoho CRM, Salesforce CRM, and HubSpot CRM
Point 1: Functionalities
Zoho CRM offers sales, marketing, and customer service management features, including contact management, sales opportunities, marketing automation, email tracking, reporting, and analytics, among others. Its features are quite cross-functional and are designed to dynamically manage all of your company’s teams.
Salesforce CRM, on the other hand, provides a robust feature set similar to Zoho CRM, but with a stronger focus on sales management and sales process automation. HubSpot, on the other hand, focuses on inbound marketing and lead generation with sales management, marketing, and customer service functionalities, including contact management, marketing automation, email tracking, reporting and analytics, among others.
Integrations with other tools
As far as integrations go, Zoho CRM has integrations are you frustrated by the lack of integration options in your crm system? with a wide range of tools and applications, including Google Apps, Microsoft Office, LinkedIn, Facebook, Twitter, among others.
Salesforce CRM is not far behind and is armed with the most popular ones, including Magento, Shopify, WooCommerce, Zoom, Microsoft Office, Google Drive, Dropbox, Google Analytics, Adobe Analytics and more.
HubSpot CRM leads the way and works with Slack, Mailchimp, Gmail, Facebook Ads, Dropbox, Zapier, Google Calendar, Pipedrive, Google Ads, Shopify, Magneto, LiveChat, Gmail, social media, and even Zoho CRM and Salesforce CRM.
Personalization and flexibility
Customization options in Zoho CRM abound. The tool allows you to tailor its software to your specific needs. You can customize fields, forms, reports, and dashboards to fit your needs. Zoho itself explains it well on its website: “You can write your own functions using a programming language called Deluge, and run them in the program without having to worry about servers.”
It’s no different in Salesforce CRM. It offers a wide range of customization and configuration options to suit your team, business, and needs. In fact, you can create new fields to store specific information about a campaign or anything else.
HubSpot CRM is also highly customizable. You can create fields to capture additional information about your contacts, sales, or anything else you need. You can also customize reports, dashboards, and forms. It also has templates and design tools that let you personalize the look and feel of your web pages, emails, and other marketing materials.
Pricing Plans
Zoho CRM offers standard plans ($12 per user) to ultimate plans for businesses ($45 per user). The standard plan includes basic features like contact and sales management, email automation, and activity tracking, while the professional plan offers advanced features like inventory and sales management, third-party app integrations, and advanced analytics. It also has custom plans.
HubSpot CRM has a free plan that includes basic features like gambler data contact management, email and call tracking, and automations. It also offers paid plans that include advanced features like meeting scheduling, mass email tracking, third-party app integrations, and advanced analytics. Prices range from $50 USD per month for the Starter plan to $1,200 USD per month for the Enterprise plan. HubSpot CRM also offers custom plans.