Is it possible to withdraw money

In what cases you may need to withdraw funds from your VKontakte advertising account:

  • mixed up the amount and transferred too many funds;
  • confused “Targeted advertising” and “Market platform”;
  • mixed up the accounts;
  • do not plan to use the advertising account in the near future;
  • want to use VK Advertising instead of the old advertising account.

Such situations happen regularly, so VK has established universal rules and a mechanism for withdrawing funds.

Payment systems for withdrawal

As with any financial system, payment processing amazon database conditions differ for citizens and non-residents of the country.

Citizens of Russia and Kazakhstan can withdraw money from the VK advertising account:

  • to a MasterCard, Maestro, VISA or MIR bank card;
  • to the Yandex.Money online wallet;
  • “voices” of VK.

For non-residents the conditions are as follows

  • if you managed to spend part of the last transfer, the remainder can be converted into “votes”;
  • If the top-up amount is not touched, the money can be returned to the bank card from which the payment was made.

According to official information , the refund process takes up to 30 days, but in fact the transfer is much faster, often almost instantly.

Pay for VKontakte advertising in OneSpot

  • Automatic marking
  • Support
  • Cashback

special data

Withdrawal instructions

There are several ways to transfer funds from dynamic websites are like the VK advertising account.Find the “Help” section in the menu. In the search bar, type: “Refund of funds from the advertising budget”.After going to the proposed section, you will have the option to write a request to Support.

In the following form, please describe the situation.

The question will be saved in the VKontakte Messenger. Please note that the answer should come there too. But if you receive personal messages from “Support Representatives”, “Administrators” and others outside this dialogue – do not answer. These are scammers.

To return, you will need to fill out an application. Currently, its preliminary form is not publicly available, and it may differ depending on the operator and the situation.

Refund via direct link

Use this link to go straight to the VK payment  support page. Here you can select the topic of your request to quickly get to the relevant support operator.

After sending the request, the algorithm of actions is the same as in the previous case: communication with Support in the chat → filling out the form → refund.

Transfer of funds in Vkontakte advertising accounts

There are two types of advertising  accounts in the social network: VKontakte Advertising (for ads in the VKontakte social network) and Market Platform (for advertising posts in VK communities).

For each account, the advertising budget is created separately. In both cases, you can transfer money using technical support. To do this, in the Help section, find the search bar and type Refund.

Then everything follows the familiar scenario: communication with Support in the chat → filling out the form → refund.

Transferring funds from VKontakte to VK Advertising

 

To transfer money from the old VKontakte advertising account to VK Advertising, you must be registered in the latter with the same ID as in the old account. At the same time, only individuals can transfer funds, legal entities are recommended to tighten up the funds or return them, and then top up VK Advertising.

 Important . You can only withdraw the entire amount from your VKontakte advertising account. In this case, the account will be closed for further work, campaigns will stop, and access will remain only for viewing. If you need to export audiences , you must do this in advance.

To start transferring funds in your VKontakte advertising account, open it from your computer (required), go to the “Budget” section and find the “Transfer” button.

Transfer funds from VK advertising account to VK Advertising

Due to the fact that in the VKontakte account VAT was charged during the payment for advertising, and in VK Advertising – during the replenishment of the budget, when transferring funds from one account to another, 20% will be withheld.

Transfer of funds to VK Advertising

Transferring funds from the Market platform to VK Advertising is not possible: there is not even a button for this.

Conclusion

Now you have instructions on how to transfer funds within VKontakte advertising accounts and how to return them to an individual account. And in order not to solve such issues yourself through VKontakte Support and do everything in a few clicks – use the OneSpot service . Top up all platforms with one account, and we will take care of all the routine.

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