Processes
Offering a service or selling a product requires different processes that ensure consistency at all levels; however, it is recommended that they be flexible for better performance.
Many companies fail to improve their processes because they are seen as a recipe to be followed to the letter and not as key points to ensure quality and efficiency.
A process is a succession of tasks and decisions that are linked together to transform an investment (of time or resources) into a service or product. To better understand the importance of processes, remember that they must be:
- Definable : They must be documented, with established measurements. A Project Manager can help you to clearly define the tasks.
- Repeatable : A process is a sequence of activities; when planning these activities, they must be communicated, understood and executed consistently by work teams.
People
People create for other people. If you don’t accept that what underpins any business system are humans, you will hardly affect positive change in your industry and for your customers.
Your strategic plan is the starting point for creating a plan to follow. In order for people to be able to do this, they must have a common point to follow, that is:
- Mission : Focus on what your company does and what makes it different from the competition
- Vision : How do you see your company? armenia whatsapp number data What is the ideal scenario in which your company develops and creates a benefit for your consumers?
Tools
In order for the above elements to 2017: a year of inbound growth function correctly. It is necessary to carry out various analyses: of the environment. The competitor, the scenario and the forecast of the results. These analyses form part of all strategic planning and, once covered. Give rise to the correct formulation of strategic objectives for a company, quick signs regardless of its line of business. Some tools necessary to carry out these analyses and set objectives for different periods are the following:
1. Manuals
There are various types of manuals and the most commonly used are:
- Operations manual
- Departmental manuals
- Quality manuals
- Organization manuals
2. Benchmarking
It is a tool to find the best features and processes of a product or service, and use. These values as a parameter to improve. Your company’s products, processes and services.